Aspire Student Loan Review – What You Should Know

Aspire Student Loan, found at, has many past student loan borrowers wondering what exactly is going on with their service platform. Reflecting a bit of a difficult history, Aspire Student Loan may actively be functioning as your loan servicer, or at least they used to at some point or another.

To learn more about the past, present and future regarding Aspire Student Loan, we invite you to continue reading our unbiased review.

What is Aspire Student Loans?

Aspire Student Loans was launched as a for profit subsidiary known as Aspire Resources for the nonprofit company Iowa State Loans. Launched in 2001, Aspire Resources caught their break in 2012 when they received a U.S. Department of Education contract to manage approximately 200,000 federal student loans.

Despite the diminutive stature of Aspire Resources as the time, their loan servicing company received nothing but positive reviews, which is a rare commodity when you compare Aspire Student Loans to other loan servicing giants, such as Nelnet Student Loan.

In 2015, however, Steve McCullough announced in a press statement, “We recently decided to exit the Direct Loan serving business due to the heavy cost burden of maintaining this federal contract.”

Not long after that announcement was publicized, Aspire Resources transferred their federal Direct Loans to the Missouri Higher Education Loan Authority (MOHELA).

Which means that if you had Direct Loans through Aspire Student Loans, you should reach out to MOHELA with any questions you may have since Aspire Resources had expunged all past borrower data after their transfer.

What does Aspire Student Loan Do Now?

Despite Aspire Resources discontinuing their Direct Loan services, the for profit subsidiary has not close their doors to business. Nowadays, according to the Aspire Student Loans website, Aspire Resources now “performs functions outside of Iowa Student Loan’s tax-exempt designation by providing services to employers, lenders, secondary markets, and postsecondary institutions.”

In lenience terms, it means that Aspire Resources now focuses their loan servicing with small to medium-scaled businesses.

While it may seem like that all needs to have any affiliation with Aspire Student Loans would be exhausted, there is actually a platform you should be informed about which would be the Aspire Servicing Center.

Now why should you become familiar with Aspire Servicing Center?

Well, if you have taken loans from Iowa Student Loan, or any of their other partners, you’ll need to utilize Aspire Servicing Center in order to conduct inquiries, make payments or simply manage your loans.

Among some of the lending partners associated with Iowa Student Loan would be American State Bank, Alliant Credit Union and Ascentra Credit Union, to name a few. Which means that if you have taken any private loans with any of those entities, you will be required to use Aspire Servicing Center.

Community Feedback

One of the most impressive traits relating to Aspire Student Loan would be the lack of negative feedback. It’s true there are some negative consumer feeds that can be viewed on their Better Business Bureau profile or at RipOffReport, but due to the nature of their service we usually encounter much more troubling consumer feedback.

Contacting Aspire Student Loan

By Mail


Aspire Servicing Center

P.O. Box 659701

West Des Moines, IA 50265- 0970

General Correspondence and Forms

Aspire Servicing Center

P.O. Box 659705

West Des Moines, IA 50265-0970

By Phone

Customer Service

(800) 243-7552

(515) 243-5626

Private Loan Application Assistance

(800) 542-6005

Technical Support

(888) 584-0016

By Fax

(515) 471-3983

By Email

You must utilize their contact form on their site to reach them via email.

In Person

Office Location

6775 Vista Drive

West Des Moines, IA 50266-9305

8 a.m. – 4:30 p.m. Mon. – Fri.

Credit Dispute

You may file a credit dispute directly with Aspire Servicing Center for student loans services by Aspire Servicing Center.

Aspire Student Loan Review Conclusion

If at some point or another you were granted a student loan with Aspire Student Loan, it is important that you touch base with the Missouri Higher Education Loan Authority. Being proactive as quickly as possible will ensure that your past granted loans are not in forbearance or possess outstanding late fees, or possibly even affecting your credit.

If you possess a private loan with Aspire Resources, you can manage your loans at their website, While Aspire Student Loans may no longer be working with federal Direct Loans, their operation still handles a more business oriented scope.

Please leave any feedback, insight or experiences you may have regarding Aspire Student Loan in a comment below!


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