Easy N Genius, hosted at EasyNGenius.com, is a questionable online retailer that is unverified and starting to pick up traction within the online retail industry.
Once functioning as an anonymous to-be-believed Canadian operation, further research will reveal that Easy N Genius is actually a China based retailer.
Presenting their platform as a tiled online retailer, Easy N Genius possesses many desirable consumer goods on their site for what appears to be relatively good prices.
Whether these prices are nothing more than an illusive trap used to lure you in we will make as vividly clear as possible for you throughout the course of our unbiased review.
With this in mind we invite you to continue reading onward.
About Easy N Genius
Easy N Genius is structured as a magazine style online retailer that offers a wide assortment of consumer products and goods.
These consumer products and goods cover a broad scope of desirable goods and are narrowed down to the following categories:
- Smart Home
- Smart Kitchen
- Healthy & Beauty
- Baby & Kids
- Beloved Dogs and Cats
- Trending Toys
- Outdoor
Among other goods supported would be electronics, seasonal goods, gadgets, tools, jewelry, home decor, apparel along with some tech savvy goods.
Payment Methods
- Credit card
- Debit card
- PayPal
- VISA
Refund Policy
According to EasyNGenius.com, their return policy lasts 30 days.
“If 30 days have gone by since the date of delivery, unfortunately, we can’t offer you a refund or exchange.”
Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
Furthermore they do not accept returns that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Other non-refundable items include gift cards, downloadable software products and some health and personal care items.
Consumers can only cancel orders if they order has not been fulfilled. In addition a 20% fee of your total order value will be charge.
For refund inquiries consumers are advised to email support@easyngenius.com.
Shipping Policy
Easy N Genius does not provide any insight regarding their shipping procedures.
Sure they go ahead and say that they use a “small mail service to ship your order,” but who their carriers are and how long their shipping times take are not disclosed.
They apparently ship to North America, Europe, Australia and some countries in Asia although they disclose no shipping fees, carrier information while their FAQ page where we pulled all this information contained several spelling and grammatical errors.
These errors are oftentimes trademarks of online scammers who become lazy during the creation process and/or just don’t know proper English.
Either way, it is not a good characteristic for any online site to reflect and sadly, Easy N Genius is loaded with these poor errors.
Who is Behind Easy N Genius?
Easy N Genius was recently operating as a rather ominous operation that failed to disclose much ownership information.
However, since their inception, they have disclosed the following business information:
Corporate Entity
An Hui BenNiaoXianFei Electronic Commerce Development Co., Ltd.
Office Location
F2, 2#, Economic and Technological Development Zone electronic information industry park, Chi Zhou city, Anhui province, China
Contact Person
Mr. Maosheng Xie
Country/Region
Chizhou, Anhui, China
Popularity
EasyNGenius.com was a privately acquired domain that was registered on February 23rd, 2018 through Tucows Domains Inc.
According to SimilarWeb, Easy N Genius appears to be growing in popularity and reflects a global rank of 209,261 with a US rank of 53,176 as of December 9th, 2018.
Last month their site supported over 200,000 visitors while an estimated 68.85% of their traffic derives from US based visitors.
To add, Easy N Genius appears to be trending amongst social media outlets since 74.25% of all EasyNGenius.com traffic originates from Facebook.
Community Feedback
During the time of writing this review Easy N Genius did not possess any consumer feedback.
The only reference we found in relation to the legitimacy of Easy N Genius would be a ScamAdvisor rating that claims that their site is based out of Canada and the legitimacy of their platform is unknown.
However, the brief and non-concise ScamAdvisor intel was right about one thing, which we’ll disclose more below.
Our Findings & Concerns
The main concern, and what we found ScamAdvisor to be correct about, would be that Easy N Genius is an unverified online retailer.
Despite their site picking up traffic we still have yet to come across any consumer feedback, furthermore there is no information of value relating to the shipping process employed at Easy N Genius.
While we were surprised to find that Easy N Genius did disclose a corporate entity, for the likes of us we can’t understand why that corporate entity is not disclosed on the site’s Privacy Policy to ensure that their corporate entity was held liable for unknown circumstances that may occur.
To add, Easy N Genius only renders anonymous forms of contact.
Sure they offer up support@easyngenius.com but they don’t offer a valid retail office address, a telephone number nor a live chat feature where you could talk with a real associate of Easy N Genius.
Is Easy N Genius Trustworthy?
Easy N Genius is not a verified online retailer and is still considered quite new within the online retailer arena.
Given the lack of feedback relating to their platform along with questionable track record regarding their transparency of an overseeing entity we do not feel that Easy N Genius is the most trustworthy online retailer.
Sure, their platform could be an amazing online retailer but for the time being, and until more relevant feedback can be acquired, we are advising consumers to shop with Easy N Genius at their own risk.
Easy N Genius Review Conclusion
Easy N Genius hosts a great selection of consumer goods or products.
Whether Easy N Genius is a retailer that holds inventory, or simply employs a drop-shipping method we are still uncertain about due to the lack of verifiable identifying information.
While they disclose a corporate entity, that corporate entity is not mentioned anywhere upon Easy N Genius webpages where the liability of the site and the viewer visiting the site liabilities are uncertain.
Due to the lack of insight regarding Easy N Genius we are only advising consumers to utilize Easy N Genius at their own risk, and if they have an experience to share we ask you to share your feedback below.
Outcome: Shop with Easy N Genius at your OWN Risk!
Site: EasyNGenius.com
We invite you to share your experiences, insight and feedback below!
It helps to know I’m not alone. After ordering 2 toys last Dec. 2, 2018, a very cheap version arrived 5 weeks later in merely an envelope (not surprisingly, damaged) with no instruction included. Their excuse for the delay was that it was an international order (China), even though their catalog states they ship from a US warehouse, which was what lured me in. Since it arrived well after the holidays, I tried to make a return, but my 30-day window for any refund was up. I was eventually given a return code number, but they never sent a destination or any contact information. Oh yes, there’s an online customer service, which merely spits out robotic, overly friendly howdy-doos, until even that ceases to respond. This is all so wrong! It’s also curious that this is my second experience with a company powered by Spotify that did not measure up to its advertising, although Amazon is taking care of my refund for that one.
DO NOT EVER BUY ANYTHING FROM THIS COMPANY!!
I bought some stove covers from them that were ripped and defective. I tried to get a refund obviously because they weren’t usable but they offered me a coupon code for another purchase and a 20% refund. I opened a pay pal case to get a full refund because the product was defective and they agreed to a full refund and asked me to close the paypal case and stupidly I did. Because I closed the case they didn’t have to send me a refund and shocking…..they never did. So now I have nothing I can do and have literally been manipulated by the company to delete the paypal claim so I can’t do anything to get my money back.
A complete scam. They also have paypal wrapped around their finger. I lost an appeal case with Paypal after I spent $35.00 to ship their defective product that was equivalent to industrial waste. If you buy from them, you will be taken for a ride and Paypal will not help you get anything back.
I ordered the Useless Box. Good description because it never worked. After several contacts with useless Lucie, she said it was delivered. Never, ever buy from these losers. Lucie, hope you are unemployed by now, worst customer service ever.
I too was scammed by these crooks. I ordered my item in November 2018. They sent it to the wrong address so it was returned to them. After months of contact with a “Lucie ” from their office I was told they don’t replace items lost or resend product. They offered to sell me the item again at 50% discount but not refund my money from my first order. What the? So that were basically offering to scam me again but for only half the money they scammed from in the first place? Do not order from this company!!!!
I left a comment earlier detailing my infuriating dealings with these crooks. I have succeeded in getting them listed at resellerratings.com & left a review there. I ENCOURAGE EVERYONE WHO HAS BEEN RIPPED OFF BY THESE SCAM ARTISTS TO GO TO RESELLERRATINGS.COM & LEAVE A REVIEW DETAILING YOUR EXPERIENCE!
Dont waste your money returning anything. I shipped mine back and it got “lost” along the way. They told me where to ship it, and I did. When I didnt hear anything I contacted them and was told that it was the wrong place to return to. So I call the “wrong place” and they could never find it. I gave up, probably is what they are counting on. I am out $100 on this buy. I am hoping to find the TV station where I first learned about this place. I will call them and let them know its not a reputable company.
I ordered a “Don’t Touch Me – Useless Box” toy that I saw on the internet. What arrived was a shitty Chinese imitation of the box. The mechanism was bare with no covering and there was evidence of lousy glueing job and the lever that lifts the box was broken. It’s clear they were making shitty knockoff copies and selling it full price. I contacted them and sent video and pictures comparing what they listed on their site with what they sent me. Still waiting for my refund, I will probably contact paypal or chargeback.
I ordered the same Useless Box. Good description because it never worked. After several contacts with useless Lucie, she said it was delivered. Never, ever buy from these losers.
SAVE YOUR MONEY! I ordered a $30 item (roughly $37 with shipping). When it arrived it did not work. Hey, I thought, it happens, right? I’ll just email them & arrange an exchange for a new one. Should have been an easy fix. Instead I got an unending runaround (send us a picture of the item; send us a video; we can’t open your video: please send another video). I filed a claim with Paypal’s resolution center & also with my credit card company. They first offered a partial refund, which I refused. Now they offer a full refund if I return the item, TO VIETNAM! Shipping via UPS to the address I was provided (with a tracking number) was over $250!!! Guess what? I make good money, so I’m going to ship it to Vietnam just so they have to refund every penny to me, and I am escalating my complaint with PayPal in an effort to get them cut off from access to Paypal’s service. Unethical crooks!