Is FundBox a Scam? – What Borrowers Say as of 2019!

FundBox (FundBox.com) is a financial service business that offers small business owners the ability to obtain advance payments for their outstanding invoices.

FundBox, Inc. is said to provide their services on an unsecured basis via an online service while the recent community feedback suggests that FundBox provides between borderline sleazy to outstanding, professional services.

To clear the air surrounding the legitimacy of FundBox, we invite you to learn what borrowers are saying as of 2019 and whether or not FundBox.com is a scam!

About FundBox

FundBox, Inc. was founded April 4th, 2013 in Delaware.

Their story is said to began when a co-founder’s mother couldn’t get a loan to help grow her small business.

Fast forward several years later, FundBox has groomed their business to a customer base of 70,000+ with over $100 million in raised capital from a number of Silicon Valley investors such as Khosla Ventures, General Catalyst Partners, and Spark Capital.

So what does FundBox do?

FundBox provides revolving lines of credit for small businesses where credit decisions are said to be rendered within a 3 minute period.

Furthermore, FundBox has partnered with industry influencers and trusted products such as QuickBooks, Zoho, Harvest, Zero, and Freshbooks.

According to About Us page at FundBox.com, the goal behind FundBox would be, “..to simplify and improve the way that small businesses pay and are paid.”

How does FundBox Work?

Traditionally, FundBox use to only offer advance payments for invoice financing.

However, FundBox now offers invoice financing in addition to lines of credit.

Prior to applying to FundBox, you should have:

1. A business checking account
2. A minimum of 2 months of activity in a supported accounting software or 3 months of transactions in a business bank account
3. Ideally a minimum annual revenue of $50,000
4. A business based in the 50 United States or the following U.S. territories: Guam, American Samoa, Puerto Rico, Mariana Islands, U.S. Virgin Islands

**The average FundBox customer earns over $250,000 in annual revenue and has been in business for over a year.**

Borrowing Process

The borrowing process conducted through FundBox is simplified into 3 steps.

First, you connect your accounting software or business checking bank account to give FundBox insight into your business.

Second, if approved, you can draw funds at anytime while funds transfer as soon as the next business day.

Last, you pay FundBox back over time.

Each week the amount you repaid (minus the fees) becomes available credit again.

How does FundBox approval process work?

When a FundBox applicant connects their bank account or accounting software to FundBox, they review your business’s transactions and perform a business health assessment.

During the assessment, FundBox gauges whether they are able to approve you for Fundbox Credit, and if so, what your credit limit is.

FundBox currently supports a maximum credit line of $100,000.

How much does it cost to use Fundbox?

According to their FAQ, FundBox fees start at 4.66% of the amount drawn while fees are said to vary over time, however, you’ll always know about them before you draw from FundBox supposedly.

FundBox.com states that they do not charge a registration or subscription fee.

Funds are estimated to arrive between 1 to 4 business days while the following accounting softwares supported by FundBox are as followed:

• Ebility
• FreshBooks
• Harvest
• InvoiceASAP
• Jobber
• Kashoo
• QuickBooks Desktop
• QuickBooks Online
• Xero
• Zoho

How do repayments work?

Repayments are spread evenly across 12 or 24 weeks while weekly repayments are composed of two parts: a portion of the amount drawn and a simple, flat fee.

If you wish to repay early to get the line of credit off your mind, FundBox states they you can repay early at any time and they’ll waive all remaining fees, this can be scheduled through the FundBox dashboard.

If you don’t have one of the supported accounting softwares above, rest assured since FundBox supports over 12,000 financial institutions in all.

Fundbox, Inc.

FundBox, Inc. is disclosed as a financial services business.

Disclosed at the Better Business Bureau would be how FundBox, Inc. became BBB Accredited of April 29th, 2014 while reflecting an A+ BBB rating.

Only one complaint be found at the BBB, although it appears to be quite serious.

Contacting FundBox

FundBox can be reached through the following channels:

Email: support@fundbox.com

Media and Press: pr@fundbox.com

Phone: (855) 572-7707

Address: 300 Montgomery St, San Francisco, CA, United States

Support Hours: Mon – Fri (8AM – 8PM EST)

FundBox can also be reached through Facebook and Twitter.

Domain Insight

FundBox.com was registered by Fundbox Inc. on March 19th, 2005 through the GoDaddy, LLC registrar.

According to SimilarWeb, FundBox.com reflected a global rank of 201,259 with a US rank of 48,384 as of April 22nd, 2019.

Detailed in the market intelligence report would be how FundBox once supported an average of 1.4 million visitors per month in October 2018 and November 2018, but since their site has greatly declined and supports just over 312,000 monthly visitors.

FundBox Reviews

FundBox reflects relatively good credibility amongst online review portals due to their legitimacy as a legally operating business with over 70,000 customers to date.

However, when it comes to analyzing the experiences and feedback supported by FundBox borrowers then things start to become interesting.

Take for instance a few of the reviews shared below from HighYa:

“I appliedfor Fundbox and was immediately approved for $21k. The next day, they closed my account… Fundbox, I am really wondering why you ran my credit and requested all my information, reviewed and approved me, only to cancel the next day with no explanation.”

“I was skeptical at first just like every other user… The fees are very transparent, the terms are fair. This is a company I would recommend giving it a shot. My only issue is that the credit limit is not high enough for me. So I may go straight to a bank.”

“Fundbox is an awesome service! The rates are VERY competitive, and the approval process was extremely quick. I have utilized this service for about a year and I couldn’t be happier! Fundbox took a chance with my business, and I am forever grateful and loyal.”

Now where things start to becoming interesting would be when we go to analyze the reviews shared at TrustPilot.

Out of 1,543 reviews, FundBox allegedly supports a 5 star rating while many of the reviews shared reflect minimum output and seem questionable.

Since TrustPilot has been known to be susceptible to fake customer reviews in the past, we advice small business owners to avoid gathering any insight into FundBox from TrustPilot.

FundBox Complaints

FundBox reflects a mixed pool of customer feedback, that much is certain.

However, this isn’t exactly new for FundBox either since conflicting customer reports can be traced all the way back to 2014.

Shared below is the most helpful critical review found at Appcenter.intuit.com.

“Very easy to set up with these guys. Gave an adequate credit line to start, but after jumping up 30% in sales per month they cut line in half. So after never being late and at time when I needed it, they cut line in half with no advance warning. That to me is a bad partnerhsip”

As a whole though, it appears that there are more positive than negative reviews regarding FundBox.

Is FundBox.com a Scam?

We do not believe FundBox to be a scam.

FundBox Review Conclusion

Despite the controversial consumer feedback circulating FundBox and the site’s swindling decline in regards to web-reputability, we do believe FundBox to be legit for the time being.

Prior to committing with FundBox, you should make sure you are deemed eligible in regards to their borrowing qualifications.

If you are small business owner who is seeking to acquire lines of credit or invoice financing then FundBox may be the financial service provider for you.

We invite you to share any feedback, insight or experiences you may have below!